Cookie Policy
Welcome to twiningsusa.com (our Website). We use cookies, pixels, local storage, plug-ins, tags and similar technologies to ensure our Website functions properly, improve your online experience, collect data to allow us and our partners to analyse website traffic, present you with marketing and personalised ads and measure the success of our marketing and ads.
What are cookies, pixels and the other technologies we use?
Cookies
Cookies are small text files generated by a website that are stored to your browser directory or hard-drive of your computer or mobile device so they can be retrieved by the website at a later date. Such storage allows the website to communicate with your browser directory or hard drive to allow us to present certain website functionality to you, remember your preferences and carry out certain other functions, as further detailed below.
Cookies are used to perform many different roles. You can find more information about the individual cookies we use and the purposes for which we use them in the tables below.
Some cookies (known as session cookies) are created temporarily and are deleted when you leave our Website.
Other cookies (known as persistent cookies) allow your device to be recognised by, and communicate with, our Website on subsequent visits to our Website.
Pixels
Pixels (also known as web beacons) are small pieces of code contained either within our Website or an email from us and are typically provided by third parties, such as Meta. The piece of code allows data regarding your interaction with our Website or an email from us to be sent to the third party that set the pixel.
Local Storage
Local storage is a technology that allows us to store data in your web browser and such data will remain in your web browser even once you leave our Website and close your browser.
Social plug-ins
Social plug-ins are pieces of software code that allow us to embed certain social media tools (such as Facebook share, follow and like buttons) into our Website. If you click on any such tools, the provider of that tool (for example, Meta) may store a cookie on your device or browser and certain information about you (such as your IP address) may be automatically shared with the provider of the tool.
Tags
Tags are small pieces of software code, often provided by a third party such as an advertising network, that are incorporated to our Website .Tags will collect data (which may include personal data) about your use of the Website and share it with the third party that provided the tag. Collection of data in this way can be used to present personalised adverts and marketing to you and track the effectiveness of that marketing.
Personal Data
Cookies, pixels , local storage, social plug-ins and tags may be used to collect personal data, or combined with other information we hold to create personal data, regarding your interactions with our Website and emails, and this personal data may be shared with our partners. Please see our Privacy Policy for further information regarding how we handle your personal data together with (where applicable) the privacy policy of the third party that sets the cookies (as set out below). Where we refer to N/A in final column of the tables below, this means that it is our Privacy Policy that applies to the processing of any personal collected via such cookie.
Where we refer in this Policy to personal data, we are referring to information relating to or about you. This may be referred to as "personal information" or "personally identifiable information" under the laws of the country in which you reside.
Strictly Necessary Cookies
These cookies are necessary for our Website to function, and are always enabled because our Website won't work properly without them. They are usually set in response to actions you take such as setting your privacy preferences, logging in to secure areas of our Website, or filling in forms. You can change your browser settings to switch these cookies off or alert you about these cookies, but all or some of our Website may then not work. These cookies do not store any personal data.
|
Name |
What does the cookie do? |
First party or third party? |
When does the cookie expire? |
Privacy Policy of third party (where applicable) |
|
secure_customer_sig |
This cookie is generally provided by Shopify and is used in connection with a customer login. |
First party |
1 year |
N/A |
|
_secure_session_id |
This cookie is generally provided by Shopify and is used to track landing pages. |
First party |
Session |
N/A |
|
shopify_pay_redirect |
This cookie is generally provided by Shopify and is used in connection with a customer checkout. |
First party |
Session |
N/A |
|
_orig_referrer |
This cookie is generally provided by Shopify and is used in connection with a shopping cart. |
First party |
13 days |
N/A |
|
cookietest |
Common cookie name could have a number of different origins. Where this is first party and a session cookie, its most likely to do with checking to see if the browser is set to block or allow cookies. |
First party |
Session |
N/A |
|
shopify_pay_redirect |
This cookie is generally provided by Shopify and is used in connection with a customer checkout. |
Third party |
Session |
Analytical and Statistical Cookies
These cookies allow us to recognise and count the number of visitors to our Website so we can measure and improve the performance of our Website when they are using it. They help us to know which pages are the most and least popular and see how visitors move around our Website so we can make adjustments to improve user experience. These cookies may allocate a unique identifier to you so we can distinguish you from other users of our Website whilst you are browsing our Website, please see our Privacy Policy for further information.
We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses Cookies or other tracking technologies to help us analyse how users interact with the Website and services, compile reports on their activity, and provide other services related to their activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a returning visitor, and any referring website. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt-out of tracking of analytics by Google, click here.
We use Hotjar in order to better understand our users’ needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g., how much time they spend on which pages, which links they choose to click, what users do and do not like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and preferred language used to display our Website. Hotjar stores this information in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see Hotjar’s privacy policy. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our Website and Hotjar’s use of tracking cookies on other websites by following the directions found here.
|
Name |
What does the cookie do? |
First party or third party? |
When does the cookie expire? |
Privacy Policy of third party (where applicable) |
|
_hjSessionUser_1487799 |
Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. |
First party |
1 year |
N/A |
|
_s |
This cookie is associated with Shopify's analytics suite. |
First party |
Session |
N/A |
|
_landing_page |
This cookie is used to track, report, and analyze on landing pages. |
First party |
13 days |
N/A |
|
_shopify_sa_p |
This cookie is associated with Shopify's analytics suite concerning marketing and referrals. |
First party |
Session |
N/A |
|
_ga |
This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. |
First party |
1 year |
N/A |
|
_shopify_s |
This cookie is associated with Shopify's analytics suite. |
First party |
Session |
N/A |
|
_shopify_sa_t |
This cookie is associated with Shopify's analytics suite concerning marketing and referrals. |
First party |
Session |
N/A |
|
_hjIncludedInSessionSample |
This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit. |
First party |
Session |
N/A |
|
_shopify_y |
This cookie is associated with Shopify's analytics suite. |
First party |
1 year |
N/A |
|
_shopify_y |
This cookie is associated with Shopify's analytics suite. |
First party |
1 year |
N/A |
|
_s |
This cookie is associated with Shopify's analytics suite. |
First party |
Session |
N/A |
|
_gat |
This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. |
First party |
10 minutes |
N/A |
|
_hjAbsoluteSessionInProgress |
This cookie is used by HotJar to detect the first pageview session of a user. This is a True/False flag set by the cookie. |
First party |
Session |
N/A |
|
_hjFirstSeen |
Identifies a new user's first session on a website, indicating whether or not Hotjar's seeing this user for the first time. |
First party |
Session |
N/A |
|
_gid |
This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. |
First party |
Session |
N/A |
|
_hjSession_1487799 |
A cookie that holds the current session data. This ensures that subsequent requests within the session window will be attributed to the same Hotjar session. |
First party |
Session |
N/A |
|
_shopify_s |
This cookie is associated with Shopify's analytics suite. |
First party |
Session |
N/A |
|
_uetvid |
This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. |
First party |
1 year |
N/A |
|
_y |
This cookie is associated with Shopify's analytics suite. |
First party |
1 year |
N/A |
|
_hjIncludedInPageviewSample |
This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit. |
First party |
Session |
N/A |
|
_hjIncludedInSessionSample |
Used when Hotjar has rejected the session from connecting to our WebSocket due to server overload. Applied in extremely rare situations to prevent severe performance issues. |
Third party - HotJar |
Session |
|
|
_shopify_evids |
This cookie is associated with Shopify's analytics suite. |
Third party - Shopify |
7983 years |
|
|
_hjIncludedInPageviewSample |
Used when Hotjar has rejected the session from connecting to our WebSocket due to server overload. Applied in extremely rare situations to prevent severe performance issues. |
Third party – HotJar |
Session |
Functional Cookies
These cookies enable us to provide enhanced functionality and personalisation on our Website, for example to greet you by name and remember your preferences. If you do not allow these cookies our website content and services may not be available to you at all or may not function properly.
|
Name |
What does the cookie do? |
First party or third party? |
When does the cookie expire? |
Privacy Policy of third party (where applicable) |
|
localization |
These cookies are set on pages with the Flickr widget. |
First party |
13 days |
N/A |
|
cart_currency |
Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout. |
First party |
13 days |
N/A |
|
_clsk |
To store and combine pageviews by a user into a single session recording. |
First party |
Session |
N/A |
|
_shopify_d |
Shopify analytics. |
First party |
Session |
N/A |
|
_clck |
To store a unique user ID. |
First party |
1 year |
N/A |
|
_shopify_evids |
Shopify analytics. |
First party |
1 year |
N/A |
|
seerses |
Shopify analytics. |
First party |
Session |
N/A |
|
admtr |
This cookie is associated with AdManmedia.com, a video streaming platform. |
Third party - AdManMedia |
1 year |
|
|
cf_use_ob |
CloudFlare - to provide technical functions. |
Third party - Cloudflare |
Session |
|
|
_clsk |
To store and combine pageviews by a user into a single session recording. |
Third party - Microsoft |
Session |
|
|
cookietest |
Common cookie name could have a number of different origins. |
Third party - Shopify |
Session |
Targeting and Marketing Cookies
These cookies help us and our partners to learn about your interests and preferences so we can show you relevant marketing and ads on other websites. They also allow us to understand how you engage with ads and marketing we send to you (including via email) so we can ensure you enjoy our content. If you do not allow these cookies, you'll continue to receive marketing and advertising but it won't be tailored to you or your interests. We and our partners may use these cookies to collect personal data relating to your browsing activities, please see our Privacy Policy for further information.
|
Name |
What does the cookie do? |
First party or third party? |
When does the cookie expire? |
Privacy Policy of third party (where applicable) |
|
_pin_unauth |
To store your usage history which may be used by Pinterest for marketing purposes. |
Third party - Pinterest |
1 day |
|
|
__kla_id |
Email Marketing |
First party |
1 year |
N/A |
|
_uetsid |
This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site. |
First party |
Session |
N/A |
|
seerid |
Shopify analytics. |
First party |
9 years |
N/A |
|
_gat_gtag_xxxx |
Google Analytics |
First party |
Session |
N/A |
|
_fbp |
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers |
First party |
2 months |
N/A |
|
um |
This domain is owned by Improve Digital, a company based in the Netherlands with offices in various EU locations. Improve Digital is itself majority owned by Swiss-based PubliGroupe. The company provides a technology platform to enable website owners to manage online third party advertising through their websites. |
Third party – Improve Digital |
2 months |
|
|
tuuid |
This domain is owned by Improve Digital, a company based in the Netherlands with offices in various EU locations. Improve Digital is itself majority owned by Swiss-based PubliGroupe. The company provides a technology platform to enable website owners to manage online third party advertising through their websites. |
Third party – Improve Digital |
2 months |
|
|
tuuid_lu |
This domain is owned by Improve Digital, a company based in the Netherlands with offices in various EU locations. Improve Digital is itself majority owned by Swiss-based PubliGroupe. The company provides a technology platform to enable website owners to manage online third party advertising through their websites. |
Third party – Improve Digital |
2 months |
|
|
umeh |
This domain is owned by Improve Digital, a company based in the Netherlands with offices in various EU locations. Improve Digital is itself majority owned by Swiss-based PubliGroupe. The company provides a technology platform to enable website owners to manage online third party advertising through their websites. |
Third party – Improve Digital |
2 months |
|
|
C |
This domain is owned by Adform. The main business activity is: Real time bidding for display advertising to targeted audiences. |
Third party - AdForm |
1 month |
|
|
uuid2 |
This domain is owned by Xandr Inc. The company provides a range of online advertising technology and services. |
Third party – Xander/Microsoft |
3 months |
|
|
sessionId |
This domain is owned by StickyAdsTV, a French company providing online video advertising services. |
Third party - StickAdsTV |
Session |
|
|
uid-bp-529 |
This domain is owned by StickyAdsTV, a French company providing online video advertising services. |
Third party - StickAdsTV |
1 month |
|
|
UID |
This domain is owned by StickyAdsTV, a French company providing online video advertising services. |
Third party - StickAdsTV |
1 month |
|
|
cct |
This domain is owned by Adscale, a German online advertising business. |
Third party - Adscale |
1 year |
|
|
uu |
This domain is owned by Adscale, a German online advertising business. |
Third party - Adscale |
1 year |
|
|
u |
This domain is owned by Aggregate Knowledge, which has been acquired by Neustar Inc. Aggregate Knowledge provides a data management platform which enables real time targeting and consumer profiling functionality. |
Third party – Aggregate Knowledge |
1 year |
|
|
ab |
This domain is owned by Aggregate Knowledge, which has been acquired by Neustar Inc. Aggregate Knowledge provides a data management platform which enables real time targeting and consumer profiling functionality. |
Third party – Aggregate Knowledge |
1 year |
|
|
IDSYNC |
This domain is owned by Yahoo Inc. whose main business model is online advertising. Although this domain is associated with Yahoo's web analytics service, because these are third party cookies they can allow Yahoo, in combination with other cookies set, to collect data for targeted advertising purposes. |
Third party - Yahoo |
1 year |
|
|
tuuid |
This domain is owned by IPONWEB and is used to provide a real time bidding platform for online advertising. |
Third party - BidSwitch |
1 year |
|
|
tuuid_lu |
This domain is owned by IPONWEB and is used to provide a real time bidding platform for online advertising. |
Third party - BidSwitch |
1 year |
|
|
c |
This domain is owned by IPONWEB and is used to provide a real time bidding platform for online advertising. |
Third party - BidSwitch |
1 year |
|
|
bkpa |
This domain is owned by Blue Kai. The main business activity is: Advertising/Audience Targeting |
Third party – Blue Kai/Oracle |
6 months |
|
|
bku |
This domain is owned by Blue Kai. The main business activity is: Advertising/Audience Targeting |
Third party – Blue Kai/Oracle |
6 months |
|
|
SRM_B |
This domain is owned by Microsoft - it is the site for the search engine Bing. |
Third party - Microsoft |
1 year |
|
|
ANONCHK |
This period shows the length of the period at which a service can store and/or read certain data from your computer by using a cookie, a pixel, an API, cookieless tracking, or other resources. |
Third party - Microsoft |
Session |
|
|
SM |
Used in synchronizing the MUID across Microsoft domains. |
Third party - Microsoft |
Session |
|
|
CMTS |
TS |
Third party – Casale Media |
2 months |
|
|
CMPRO |
This domain is owned by Casale Media. The main business activity is: Advertising |
Third party – Casale Media |
2 months |
|
|
CMPS |
This domain is owned by Casale Media. The main business activity is: Advertising |
Third party – Casale Media |
2 months |
|
|
CMID |
This domain is owned by Casale Media. The main business activity is: Advertising |
Third party – Casale Media |
1 year |
|
|
MUID |
Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. |
Third party - Microsoft |
1 year |
|
|
_cc_dc |
This domain is owned by Lotame. The main business activity is: Data Management Platform - Targeting /Advertising |
Third party - Lotame |
8 months |
|
|
_cc_id |
This domain is owned by Lotame. The main business activity is: Data Management Platform - Targeting /Advertising |
Third party - Lotame |
8 months |
|
|
_cc_cc |
This domain is owned by Lotame. The main business activity is: Data Management Platform - Targeting /Advertising |
Third party - Lotame |
Session |
|
|
demdex |
This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, reporting, etc. |
Third party – Adobe Audience |
5 months |
|
|
test_cookie |
This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Google's real time bidding advertising exchange |
Third party - Google |
Session |
|
|
IDE |
This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Google's real time bidding advertising exchange |
Third party - Google |
1 year |
|
|
dpm |
This domain is owned by Adobe Audience Manager. The main business activity is online profiling for targeted marketing. |
Third party – Adobe Audience |
5 months |
|
|
HAPLB5S |
This domain is owned by Sonobi, an automated audience buying and selling platform for online advertising. |
Third party - Sonobi |
Session |
|
|
NID |
This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer's adverts appear. |
Third party - Google |
6 months |
|
|
_li_ss |
This domain is owned by liadm.com. The company provides a range of marketing and advertising services. |
Third party - Liadm |
1 month |
|
|
tu |
This domain is owned by Adscale, a German online advertising business. |
Third party - Adscale |
1 year |
|
|
_kuid_ |
Cookie used by NetworkAd.net for purpose of targeting. |
Third party - NetworkAd |
5 months |
|
|
lidid |
This domain is owned by liadm.com. The company provides a range of marketing and advertising services. |
Third party - Liadm |
1 year |
|
|
mt_misc |
This domain is owned by MediaMath Inc. a US based digital advertising business. |
Third party – MediaMath Inc |
1 month |
|
|
mt_mop |
This domain is owned by MediaMath Inc. a US based digital advertising business. |
Third party – MediaMath Inc |
1 month |
|
|
pxrc |
This domain is owned by Live Ramp Inc, providers of a platform for targeted marketing and profiling. |
Third party – Live Ramp |
1 month |
|
|
rlas3 |
This domain is owned by Live Ramp Inc, providers of a platform for targeted marketing and profiling. |
Third party – Live Ramp |
1 year |
|
|
SEUNCY |
This domain is owned by Semasio, a German business specialising in profiling and behavioural targeting of consumers. |
Third party - Semasio |
1 year |
|
|
eyeblaster |
This domain is owned by Sizmek (formerly DG MediaMind). They provide multi-platform targeted advertising services. |
Third party - Sizmek |
Session |
|
|
ActivityInfo2 |
This domain is owned by Sizmek (formerly DG MediaMind). They provide multi-platform targeted advertising services. |
Third party - Sizmek |
2 months |
|
|
u2 |
This domain is owned by Sizmek (formerly DG MediaMind). They provide multi-platform targeted advertising services. |
Third party - Sizmek |
2 months |
|
|
audience |
This domain is owned by spotxchange. The main business activity is: Video Advertising |
Third party - spotxchange |
1 month |
|
|
__kla_id |
Tracks and identifies site visitors through an auto-generated ID. |
Third party - Klaviyo |
2 years |
|
|
__kla_id |
Tracks and identifies site visitors through an auto-generated ID. |
Third party - Klaviyo |
1 year |
|
|
uuid |
Smartclip is a German company specialising in cross-device targeted video advertising. |
Third party - Smartclip |
1 month |
|
|
dspuuid |
Smartclip is a German company specialising in cross-device targeted video advertising. |
Third party - Smartclip |
1 month |
|
|
psyn |
Smartclip is a German company specialising in cross-device targeted video advertising. |
Third party - Smartclip |
1 month |
|
|
TapAd_TS |
TS |
Third party – Tapad Inc |
1 month |
|
|
TapAd_DID |
This domain is owned by Tapad Inc. a US based company that provides technology to track users across devices to enhance targeting capabilities. |
Third party – Tapad Inc |
1 month |
|
|
TapAd_3WAY_ SYNCS |
This domain is owned by Tapad Inc. a US based company that provides technology to track users across devices to enhance targeting capabilities. |
Third party – Tapad Inc |
1 month |
|
|
CLID |
Identifies the first-time Clarity saw this user on any site using Clarity. |
Third party - Microsoft |
1 year |
|
|
A3 |
This domain is owned by Yahoo. The main business activity is: Search / Advertising |
Third party - Yahoo |
1 year |
|
|
zc |
Cookie dropped against .zeotap.com domain. Purpose: User identification |
Third party - Zeotap |
1 year |
|
|
_pinterest_ct_ua |
This cookie is associated with Pinterest analytics suite. |
Third party - Pinterest |
1 year |
Manage Cookies
You can choose which cookies you accept using our cookies management tool available when you first visit our Website or by managing your preferences within your browser settings. Please follow the relevant links below for further information regarding how you can manage your cookie preferences using your browser settings:
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
You can choose to "Reject All", however, you may not then be able to access all or parts of our Website.For further information about how to manage personalised advertising and marketing across multiple platforms, please visit the following:
YourAdChoicesYour Online Choices
You can adjust your preferences regarding personalised advertising using the settings on social media platforms on which you have an account.
Contact us
If you have any questions or concerns about our use of cookies and pixels or would like to request further information, please send us an email at consumer.service@twiningsusa.com.